Landlord care that goes beyond the lease

At the heart of our service is a simple belief, successful property management starts with valuing people, not just property. We see landlords as partners, understanding your goals and challenges to deliver solutions that work for you. It's more than just managing your investment, we’re committed to supporting you at every stage of your journey. 

Real people that support you to deliver real results

From securing quality tenants to handling day-to-day management, we provide the expertise and support landlords need to let with confidence. Our focus is on building reliable, long-term partnerships that make the letting process smoother, more efficient and ultimately more rewarding.

Our process to letting your property

From start to finish, we make letting your property straightforward and stress-free. Follow our steps below and let us guide you to a successful tenancy. 

1

Get started with a valuation

One of our local valuers will visit your property to give you an accurate rental valuation, based on current market trends and similar lets nearby. We’ll take the time to understand your goals, then offer helpful suggestions to boost your property’s appeal and maximise rental income.

2

Preparing your property

We ensure your property meets all legal letting requirements, including EPCs, gas safety etc, with all necessary documentation provided.

3

Expert marketing

We’ll capture high-quality photos and create floor plans to showcase the best features of your rental property. These will be showcased on our website, major online portals and our national database, ensuring that we reach a wide pool of interested renters.

4

Tenant screening & sourcing

Our expert team will show potential tenants around your property and gather valuable feedback. Before finalising the tenancy, our referencing team will conduct thorough checks to ensure everything is in order.

Protect your property

Our Rent and Legal Protection service is here to give you peace of mind. If your tenant misses a payment, we’ll handle the claim for you, so you still receive the rent you’re owed without the stress. It’s a simple way to keep your investment secure. Find out more in our helpful guide below, or contact our team today.

Track your portfolio online

Our Propertycloud platform offers you complete control, allowing you to access everything from maintenance to documents. Access all your property details, documents and communicate with our team - all from the comfort of your own home.

Find your local branch

From the coastal towns of Folkestone and Deal to communities like Ramsgate and Ashford our teams provide personalised services tailored to your needs.

Guides to letting your property

Our letting guides give you clear, practical advice to help you make informed decisions every step of the way. Can’t find what you’re looking for? View more guides.

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Our experts answer your questions

We’ve answered some of the most common queries below but if you can’t find what you’re looking for feel free to speak to our team.

Rental prices can vary widely depending on the location, property type and current market conditions. Whether you're letting a studio flat or a family home, our local experts can provide a tailored valuation to help you understand what your property could achieve.

Timeframes can vary depending on factors like location, condition, pricing and market demand. With our fully managed service, we’ll market your property effectively, handle enquiries and viewings and work to secure the right tenant as efficiently as possible. If you're curious about your property's rental potential, feel free to use our online valuation tool for an estimation or contact our team.

If you're using our fully managed service, our team will step in right away. We’ll contact the tenant promptly to understand the situation and work to resolve it quickly. If the issue continues, we’ll guide you through the next steps, giving you peace of mind and helping protect your rental income.

We carry out a thorough referencing process to give you peace of mind. This includes identity checks, credit history, employment verification and references from previous landlords. Our referencing team handles everything, ensuring tenants are reliable and your property is in safe hands before any agreement is signed.

The Renters’ Rights Act is set to bring significant changes to the rental market, including updates to tenancy agreements, eviction rules, rent increases and property standards. These reforms aim to create a fairer and more transparent system for both landlords and tenants. The exact impact will depend on your situation, but staying informed and prepared is key. Contact us today or stay up to date here.