We have a wealth of information in our renting section that can help give you a better understanding of anything you might want to know during the process.
Whether you’ve got experience in renting or if it will be your first time as a tenant, our step-by-step tenants guide will tell you all you need to know along each stage of the process.
See our relocating section, it can help you to make a decision on whether to move into or away from the area.
Have a look through our fees for tenants section so you can get a clearer picture of the costs involved in renting a property.
You can also find all of your online documents, including report repair, so you can provide us with information regarding your rental property easily.
Finally, read through our frequently asked questions, this may save you and us time in your appointments or phone calls, but of course, we are always happy to explain anything in more detail. See our testimonials, they speak for themselves.
Whether you are renting your first property or are an experienced tenant please click here to see our step by step guide to the renting process.
If you are looking to buy or rent in Kent then start the hunt for your new home here using our interactive property search facility.
Are you thinking of moving into or away from the area? Find out all you need to know in our relocation section.
Fees For Tenants
Click here to find out the costs involved when renting a property through Miles & Barr
If you need to report any issues or repairs to your property then please do so here.
Please click here for a list of frequently asked questions relating to renting your next home
We pride ourselves on delivering a professional, stress-free service for all our clients. Don't just take our word for it, see what those who have chosen Miles & Barr have to say.
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AgentLocal Office: 01227 740840 | Email Directly
I have been involved in lettings for a number of years now, originally student lets but it wasn't on the same level as Miles & Barr.
I like the fact that Miles & Barr are a personal company, they make you feel important as an employee and the social events are great.
In my spare time I go to the gym and enjoy yoga, love my music and going to the cinema.
AgentLocal Office: 01843 570500 | Email Directly
I chose the industry because it is a rewarding one to work in. You feel a sense of accomplishment knowing you've helped out clients and see how happy it makes them.
Working for Miles & Barr is something I take pride in, we have a great bunch of people here and the atmosphere is perfect.
My spare time is taken up by enjoying days out with family and friends.
AgentLocal Office: 01843 231222 | Email Directly
I've been working in the industry for a long time now. I had previously been working for a finance company and met a lot of property investors, which encouraged me to pursue a career in property.
I like the fact that Miles & Barr are a progressive company. In my spare time I enjoy history and have a passion for period property and architecture
AgentLocal Office: 01227 200600 | Email Directly
I have previously worked as a chef but want a change of career to something which suited me more. Miles & Barr provided the opportunity and I've been here since.
I like the fun atmosphere of working at Miles & Barr. We have a very friendly approach towards our customers.
In my spare time I enjoy cooking, going out socialising, going to the gym and keeping fit.
AgentLocal Office: 01227 740840 | Email Directly
I've been with Miles & Barr for a few years now. I had previously work in finance for 25 years but I wanted a complete change of role.
No two days are the same for me and I enjoy the variety of my job, it's very busy!
I enjoy spending spare time with family, travelling, going on long walks along the seafront and socialising with my friends.
AgentLocal Office: 01304 202111 | Email Directly
I starting working in the industry as I wanted a stable job and had an interest in property. I have been with Miles & Barr for over four years now.
I have found working for Miles & Barr very reasonable and fair regarding their services and fee structure to both landlords and tenants.
I am currently video logging my weightloss journey of 164lb on Instagram and Youtube, my channels are called Wicksweightloss, feel free to drop by!
Frequently Asked Question’s
Have a read through our FAQs, you may find the answer to what you're looking for quicker than you think.
This is the agreement which legally binds the tenant and landlord, it sets out the legal and contractual responsibilities and obligations of both parties. The agreement is required to be written in plain language without any jargon, with terms and clauses included. It should be a fair and balanced document, without any misleading information on legal right and responsibilities. It is recommended that the landlord and tenant should individually negotiate terms they feel are important to them or that have relevance to the property.
The ARLA agent commonly negotiates between the tenant and landlord to prepare any documentation for a fixed-term extension or replacement tenancy. If a further fixed term is not created to continue from the original term ending date, the tenancy can hold over as a periodic tenancy, meaning it continues with similar terms and conditions on a monthly basis.
With any tenancy that commenced after April 2007, the landlord is required to place your deposit into a tenancy deposit scheme backed by the government.
Commonly, a four to six week deposit amount is required to be held throughout the tenancy for protection against the satisfactory performance by the tenant. These obligations are made under the tenancy agreement but they commonly refer to the condition and upkeep of the property.
The tenancy agreement should state who is responsible to hold the deposit and a number of terms such as the procedures and timescales for an end of tenancy refund, whether interest should be paid and what the deposit can be allocated for.
The recommended method for a deposit to be held throughout the tenancy is by the ARLA member agent as a stakeholder between both the tenant and landlord. This ensures that come the end of the tenancy the agent should get an agreement from both parties before any potential deductions are made for whatever reason.
In the event of a dispute over the deposit a third party will be tasked with handling an independent adjudication to provide a fair resolution for the tenant and landlord. An example of a third party would be the Tenancy Deposit Scheme.
It is a criminal office for an agent or rent collector to not provide their name and address, without reasonable excuse, within 21 days of the written request from the tenant regarding this information.
A landlord, agent or someone who has authority to act on their behalf has the right to enter the property and review the condition or to complete repairs/maintenance at a reasonable hour. However, it is against the law, except in emergency circumstances, for a landlord or agent to enter the property without giving the tenant the minimum requirement of 24 hours written notice. A tenant can specifically allow access without 24 hours written notice when they feel it is acceptable. If a tenant refuses access to the property a landlord or agent cannot enter the property without a court order. It would be considered harassment to enter the property without the consent of a tenant.